General Policies

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • Information on this web site may contain typographical errors or technical inaccuracies. Any information including, but not limited to, product pricing, product description or product availability may be changed or updated without notice. The site may contain copyright information and/or proprietary information or notices, the terms and conditions of which must be followed and observed. Gateway Hook Company, L.L.C. and its associations reserves the right to refuse service, cancel orders and terminate accounts at its discression, including, without limitation, in the case that Gateway believes that conduct is harmful to the interests of Gateway or unlawful in any capacity.

  • Privacy Policy
  • Gateway Hook Company does not share, exchange or sell your information with/to third parties for marketing or other purposes. At this time we run no pop ups, pop unders nor do we employ tracking devices for marketing purposes. Any information is retained solely for the purpose of supporting  the relationship between Gateway and its customers.

  • Shipping & Delivery
  • At this time Gateway Hook Company ships to locations within the Continental United States, Alaska, Canada and Mexico.  Our products are shipped via USPS . All orders are processed twice a week, generally on Mondays and Thursdays. Our shipping rates are fixed at $5.00 for destinations within the Continental US, and $6.50 for other destinations as outlined hereinabove;  per order regardless of value. The risk of loss and title for all products ordered through the web site passes to the customer when the product is delivered to the shipping carrier.

  • Return Policy
  • If you are not completely satisfied with your Gateway product or it is defective at the time of receipt in any way we will refund your purchase or replace or exchange any item at your request. Returned product accompanied by the receipt will be refunded at the purchase price plus any applicable sales tax. Items may be exchanged for products of equal value plus the cost of shipping. Shipping and handling costs will not be refunded unless Gateway is responsible for a defect or error regarding the original product shipped.